PDCA CONSULTING

PDCA Consulting is a global leader in IT service management and project delivery, providing expert consulting, coaching, and certified training in ITIL®, PRINCE2®, and Agile methodologies. Since 2011, we have empowered organizations across eight countries to optimize service workflows, lead successful change initiatives, and scale operational performance through proven best practices and frameworks. Our consultants bring over 30 years of international experience supporting enterprise clients—including RBS, Commerzbank, IKEA, and T-Systems—in service transformation, digital strategy, and program management.

We specialize in aligning people, processes, and technology to deliver measurable value in high-stakes environments. Whether you're navigating ITSM implementation, PRINCE2 Agile transitions, or enterprise-level change, PDCA Consulting offers tailored solutions that drive results. As certified trainers and co-authors of ITIL® 4 practice guides, we are passionate about developing capability, reducing complexity, and accelerating innovation. Let's collaborate to unlock service excellence and long-term business success.